FAQ
FREQUENTLY ASKED QUESTIONS
Are your products safe?
Yes. All IKOLLIN products are manufactured in FDA-registered facilities, certified under GMP standards, and third-party tested for purity and potency.
How long does shipping take?
Orders are processed within 1-5 business days. Once shipped, US Domestic Regular takes 2-4 business days, and US Express takes 1-3 business days. International orders typically take 3-5 business days after processing.
Can I cancel or change my order?
You can modify or cancel your order within the first 2 hours of placing it. Once the status changes to "Accepted," it is sent to our fulfillment team and can no longer be edited or canceled.
Do you ship internationally?
Yes, we ship internationally. Please note that all orders are shipped from the US, and customers are responsible for any applicable customs and import fees.
How should I take my supplements?
Follow the suggested use on each product label. For best results, consistency is key.
Are your products vegan/gluten-free?
Our formulas are designed to be clean. Please check individual product labels for specific allergen information.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.