Terms of service

Last updated: August 13, 2026

Overview
This website is operated by IKOLLIN. Throughout the site, the terms "we," "us," and "our" refer to IKOLLIN. IKOLLIN offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (18 years or older). You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

Section 2 – Products and Health Disclaimer
• Our products are dietary supplements and personal care items intended to support general wellness.
• The statements made on this site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
• Individual results may vary.
• We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction, on a case-by-case basis.
• Product descriptions, pricing, and availability are subject to change without notice.

Section 3 – Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

Section 4 – Orders, Payment, and Pricing
• All prices are listed in U.S. dollars.
• Payment is processed through secure third-party payment processors (including Shopify Payments). By submitting your payment information, you authorize us to charge the applicable amount.
• We reserve the right to refuse or cancel any order, including but not limited to orders containing errors in product descriptions, pricing, or availability.

Section 5 – Shipping and Delivery
• Orders are processed and fulfilled through our fulfillment partners.
• Shipping times are estimates and are not guaranteed.
• Risk of loss and title for purchased items pass to you upon our delivery to the carrier.

Section 6 – Returns and Refunds
Due to health and safety regulations, we cannot accept returns or issue refunds for opened, used, or partially consumed supplement products. If your order arrives damaged, defective, or incorrect, please contact our support team at support@ikollin.com within 72 hours of delivery for a replacement, as detailed in our Refund Policy.

Section 7 – Intellectual Property
All content on this site, including the IKOLLIN name, logos, designs, text, graphics, images, and product photography, is the property of IKOLLIN or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

Section 8 – Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

Section 9 – User Feedback and Comments
If you send us certain submissions (for example reviews, feedback, or suggestions), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, edit, and publish them in any form. We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, or inappropriate.

Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time, without prior notice.

Section 12 – Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (j) for any obscene or immoral purpose.

Section 13 – Limitation of Liability
To the maximum extent permitted by applicable law, IKOLLIN shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost revenue, or lost data, arising from your use of the Service or any products purchased through the Service. Our total liability to you for any claim shall not exceed the amount you paid for the products purchased. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless IKOLLIN and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 15 – Severability, Waiver, and Entire Agreement
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies posted on this site constitute the entire agreement between you and us regarding the use of the Service.

Section 16 – Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the State of Washington, without regard to conflict of law principles.

Section 17 – Changes to These Terms
We may update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Contact
Questions about the Terms of Service should be sent to us at support@ikollin.com.